777ca Privacy Policy — Your Information Is Protected
We are fully transparent about how your personal information is collected, stored, and used.
Introduction and Scope
Purpose of This Policy
777ca ("we", "our", "platform") provides a reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and protect the personal information of users ("you", "user") of our website 777ca.lat.
By using our services, you are considered to have accepted the terms described in this Privacy Policy. If you have any questions, please contact us through the contact details provided at the end of this policy.
What Information We Collect
Personally Identifiable Information
When you create an account on 777ca or use our services, we may collect the following information:
- Full name and date of birth (for age verification — users aged 21 and above only)
- Email address and mobile number
- Residential address
- National ID or passport number (when identity verification is required)
- Financial information — relevant details related to bKash, Nagad, Rocket, or bank accounts
Automatically Collected Information
The following information may be collected automatically while you browse our website:
- IP address and device information
- Browser type, language settings, and operating system
- Visit time, page view sequence, and location on the website
- Cookie and session data
- Referral URL (the site from which you came to our site)
Transaction-Related Information
We store information related to your deposits, withdrawals, and gaming history. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800. Records of these financial transactions are used to prevent fraud and ensure secure service.
How We Use Your Information
Purposes for Using Information
777ca uses your personal information for the following legitimate purposes:
- Account Management: Completing the registration process, verifying identity, and keeping accounts secure.
- Service Delivery: Processing deposits, withdrawals, and gaming services without interruption.
- Customer Support: Resolving your inquiries, complaints, or assistance requests. Ensuring prompt support through our 24/7 live chat support in Bengali.
- Financial Transaction Security: Detecting fraud, preventing money laundering, and ensuring secure financial services.
- Legal Obligations: Complying with applicable laws and regulations.
- Service Improvement: Analyzing user experience to further improve our platform.
- Communication: Sending important updates, security alerts, and account-related notifications.
Cookies and Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files stored on your device. 777ca uses cookies for the following reasons:
- Essential Cookies: To ensure the core functionality of the website — maintaining login sessions, managing security tokens.
- Functional Cookies: To remember your preferences — language settings, layout preferences.
- Analytics Cookies: To collect website usage statistics and improve our service.
Cookie Controls
You can accept or reject cookies through your browser settings. Please note, however, that disabling essential cookies may cause some 777ca services to not work properly.
Sharing Information with Third Parties
When We Share Information
777ca does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Service Providers: Our payment processing partners (bKash, Nagad, Rocket, banks) receive the information necessary to complete transactions.
- Legal Obligations: Information may be provided upon a lawful order from a court or government authority.
- Security Purposes: When required for fraud investigation or crime prevention.
- Business Transfer: In the event of a business merger or acquisition, users will be notified in advance.
International Data Transfers
Our servers may be located in various countries. Wherever data is stored, we ensure your information remains protected through high-standard SSL encryption and security protocols.
Security and Protection of Your Information
Security Measures
777ca has implemented both technical and organizational measures to protect your personal information:
- SSL Encryption (SSL/TLS): All data exchanged between your browser and our servers is transmitted in encrypted form.
- Firewall and Security Monitoring: Our systems are under continuous monitoring.
- Access Control: Only authorized personnel have limited access to necessary information.
- Password Hashing: Your password is never stored directly — it is kept in encrypted form.
- Regular Security Audits: Our systems are reviewed regularly to identify vulnerabilities.
Data Retention Period
How Long We Keep Your Information
We store your personal information only for as long as it is necessary:
- Active Accounts: All information is retained for the duration the account remains active.
- Closed Accounts: Even after an account is closed, information may be retained for a defined period for legal obligations, dispute resolution, or fraud investigation.
- Financial Transaction Records: Retained for the long term in accordance with financial regulations.
- Marketing Communications: Will not be sent after you withdraw your consent.
Your Information Rights
What Rights You Have
As a user of 777ca, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted (not applicable where legal obligations exist).
- Right to Restrict Processing: In certain circumstances, you may request that processing of your information be limited.
- Right to Data Portability: You may request your information in a structured, machine-readable format.
- Right to Object: You may request to stop receiving marketing messages.
To exercise these rights, contact us by email at [email protected]. We will respond to your request within a reasonable time.
Protection of Minors
Not Under 21
777ca's services are for persons aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. We take age verification steps during account registration.
If it is confirmed that a minor is using our services, we will immediately close their account and delete the associated information.
Changes to the Privacy Policy
Policy Update Process
777ca may update this Privacy Policy from time to time. When significant changes are made, we will:
- Update the "Last Updated" date at the top of this page.
- Notify you of the changes via your registered email.
- In some cases, your renewed consent may be requested for significant changes.
Continuing to use 777ca after a policy change means you have accepted the new policy. We therefore recommend reviewing this page regularly.
Responsible Gaming and Data Protection
Our Commitment to Your Protection
777ca is not just a gaming platform — it is a commitment to creating a safe and fair environment for players in Bangladesh. We believe that fair play and data protection go hand in hand.
To learn more about our responsible gaming policy, visit our Responsible Gaming page. You will find detailed information there about controlling your gaming limits and getting help to resolve issues.
Contact Us
For Any Privacy-Related Questions
If you have any questions about this Privacy Policy, wish to request access to or correction of your information, or need any other assistance, please contact us.
Our support team provides assistance in Bengali 24/7.